FREQUENTLY ASKED QUESTIONS

1. CAN I BECOME A METROPOLITAN MOVERS FRANCHISEE WITH NO EXPERIENCE IN THE MOVING INDUSTRY?

Absolutely! We pay greater attention to the personality traits of the candidate, rather than industry-specific knowledge. If you are a passionate, result-driven leader with a strong willingness to learn and work roll-up sleeves, we’ve been searching for you! Leave the rest to our team of professionals who will introduce you to the industry and provide work-related training. As a franchisee, you will be guided through the process of establishing your moving franchise company in Canada until you feel comfortable and knowledgeable enough to call yourself an industry expert.

2. HOW DO I FIND CLIENTS IF I AM NEW TO BUSINESS?

It may seem complicated however our franchisee support network is strong. We recommend to all our Canadian franchisees to start promoting yourself in the area first, by using marketing materials, attending networking events, making connections with realty experts, and exploring local businesses. Taking this effort on, it will lead to a great customer experience which will in time lead to many referred and repeated clients.

3. WHAT ARE MY MAIN RESPONSIBILITIES AS A FRANCHISEE?

We do not expect our franchise partners to dive into the manpower duties and become a member of the moving crew. Contrary, we suggest you take control of your unit from day one, hire reliable people, manage operations and devote most of your time to developing your territory. 

4. What does the franchise fee include?

The Franchise Fee opens the doors to the corporate system and all its perks. You will become a part of a nationally recognized brand, and take advantage of exclusive and protected rights for your territory. The franchise fee includes two weeks in-office and on-site training to introduce you to the time-tested and profitable business model, our in-house built software system, marketing and sales techniques. Most importantly, you will be backed up by the team of professionals, who will build a strong marketing and operating strategy for your business.

5. WHAT DOES IT MEAN A “PROTECTED FRANCHISE TERRITORY”?

Protected territory means that only one Metropolitan Movers franchise unit has a right to operate in the area. This limits the competition from the business operating under the same name, using same operation and marketing systems. Each territory is defined to achieve the most efficient output from your performance and averages out to a market of approximately 500,000 people.

6. HOW COMPETITIVE IS THE MOVING INDUSTRY?

The moving industry is very fragmented with no single dominant player. Our innovative marketing system, exceptional customer service and reasonable prices give us a strong competitive advantage in a deregulated market.

7. HOW DO I HIRE PEOPLE?

As a franchise owner, hiring reliable people who will deliver your service promises and meet the client in the first place is crucial. Fortunately, there are plenty of opportunities to find a great team. Start from university students, newcomers and others looking for work. Do not forget that you’re bringing in a new team member, not a labor unit. At first, make sure they share your culture and are passionate about customer service, then train them on a professional skillset.

8. WHAT IF I DO NOT HAVE THE FULL AMOUNT OF THE INITIAL INVESTMENTS UP-FRONT?

Your energy is your capital. We try to support enthusiastic and determined people to join our Metropolitan Movers family. So, do not worry if you don’t have the whole capital up-front. You can start your own Canadian franchise business with as little as 30% of the initial investment. Please ask us about available financing options and your eligibility to acquire a BP Free Loan provided by Metropolitan Movers.

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CAN I BECOME METROPOLITAN MOVERS FRANCHISEE, WITH NO EXPERIENCE IN THE MOVING INDUSTRY? ​

Absolutely! We pay greater attention to personality traits of the candidate, rather than industry-specific knowledge. If you are passionate, result driven undertaker with a strong willingness to learn and work roll-up sleeves, then we’ve been searching for you! Leave the rest to our team of professionals, who will introduce you to the industry, provide work-related training and will guide you throughout the performance until you become an industry expert.